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30-day Return Privilege and Satisfaction Guarantee: Applies to all orders from this web site. The refund amount is equal to your merchandise cost (the amount you paid less our actual shipping costs), and you must return the merchandise in its original packaging and condition at your expense. Important: Before returning merchandise valued over $100, email us for a return authorization or call 800-727-6553. Items valued over $100 and returned without authorization are subject to a 20% restocking charge. PLEASE NOTE: This Satisfaction Guarantee does not apply to machinery returned in other than original condition and original packaging or showing signs of use, in which case returns will be subject to an adjustment of up to 50% of purchase price. 


Warranty claims may be made by returning the defective part(s), freight prepaid, to:
Advanced Machinery
2 McCullough Drive
New Castle DE 19720 

In order to receive a refund or warranty service you must include a copy of the original purchase receipt clearly showing the customer information, seller information, and purchase date. Be sure to provide a return shipping address and a daytime phone number.